Appendix 12 - Community Employment Broker - roles and responsibilities18
Community Employment Brokers (CEBs) are placed throughout Northern Territory communities to help ensure DEEWR programs and services are delivered effectively within each community. The CEB works on the ground within prescribed communities; generally as a live-in presence where accommodation is provided in the community. The CEB works with community organisations, residents, service providers, Northern Territory Government departments, Centrelink and Government Business Managers (GBMs) to achieve the highest level of support for DEEWR customers.
CEB duties include to:
- coordinate the delivery of DEEWR services on the ground in partnership with regional NT Office teams, service providers, Centrelink, Northern Territory Government, training providers and local organisations to ensure DEEWR's response meets the undertakings made by the Department with respect to the Northern Territory Emergency Response
- work closely with all stakeholders and maintain cloase working relationships with those in the community to ensure full benefit is realised from enhanced services and programs offered by DEEWR
- indentify opportunities for employment in the community and ensure all opportunities for real jobs are not missed
- ensure training is relevant to increasing skills, education and work readiness of community residents
- work closely with Centrelink, communities and individuals to ensure Activity Test responsibilities are understood and applied sensitively
- report outrcomes at the local level to all stakeholders on a regular basis
- follow up with the local DEEWR Contract Manager where contract management intervention needs to occur in relation to quality service delivery
- represent the Department at meetings with community councils, local representative groups, police, service provider employees and staff from other government agencies
- assist with supporting community members understand their responsibilities relating to participation in CDEP transitional activities, WfD activities and attendance at any training courses including LLN. Provide feedback to Contract Managers where you identify any 'best practice' or lack of participation.
Working with the community
In partnership with the GBM, establish relationships with key personnel in the community, including key council members and staff, elders, teachers, police and employers.
Identify and refer DEEWR customers to suitable participation activities and ensure they are well supported throughout their involvement.
Hold information sessions for jobseekers to promote the benefits of DEEWR's education and employment programs, participate in training and assist in the identification of future projects.
Identify training opportunities including literacy, language and numeracy.
Identify employment opportunities within the community and nearby employers.
Assist in the ongoing running of the School Nutrition Program.
Development of Indigenous Employment Program (IEP) assistance
Using IEP funds and in conjunction with local community and residents develop training and employment opportunities.
Refer participants to IEP activities and assist organisations support jobseekers who are participants in these projects.
Assist in the development and use of Indigenous Small Business Fund (ISBF) to build capacity within the community.
Support arrangements
DEEWR provides a strong support network for CEBs including:
- a senior executive located in Darwin with overall responsibility for the Department's NTER contribution at the local level
- a dedicated management and reporting team with officers located in Alice Springs and Darwin who provide day-to-day operational support primarily in relation to administrative matters
- Regional Managers located in DEEWR Northern Territory offices (principally Darwin and Alice Springs) who have a direct relationship with CEBs for policy and program management activities within communities
- Cluster Leaders (who are CEBs themselves appointed at the EL2 level) who provide mentoring and onthe- ground support to CEBs within their cluster of communities
- key support staff in national and Northern Territory offices relating to occupational health and safety and pastoral care as required.